Privacy Policy for Dalevest Mobile Application

Effective Date: 31/05/2023

Thank you for using Dalevest, a mobile application developed by DankoSpark. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app. By downloading and using Dalevest, you consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined herein, please do not use our app.

1. Information We Collect

1.1 Personal Information:

We may collect certain personally identifiable information ("Personal Information") from you when you use Dalevest. This may include:

  • Name
  • Email address
  • Contact information
  • User-generated content (such as comments, reviews, and messages)
  • Payment information (if applicable)

1.2 Non-Personal Information:

In addition to Personal Information, we may collect non-personal information when you interact with Dalevest. This may include:

  • Device information (such as device type, operating system, and unique device identifiers)
  • Usage information (such as the features you access, the time spent on the app, and your interactions with the app)
  • Log data (such as IP addresses, browser type, and access times)
  • Aggregated and anonymized data that cannot be used to identify you personally

2. How We Use Your Information

2.1 Personal Information:

We may use your Personal Information for the following purposes:

  • To provide and improve our services, features, and functionality
  • To communicate with you and respond to your inquiries
  • To personalize your experience and display relevant content
  • To process transactions and deliver services requested by you
  • To send you important updates, promotional offers, and other marketing materials
  • To enforce our terms of service and protect the rights, property, or safety of our users or others

2.2 Non-Personal Information:

We may use non-personal information for various purposes, including:

  • Analyzing app usage patterns to improve user experience
  • Conducting research and analysis to enhance our services
  • Monitoring and preventing fraud, security threats, or misuse of our app
  • Aggregating and anonymizing data for statistical purposes

3. How We Share Your Information

3.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering and improving our services (e.g., payment processors, customer support providers). These service providers are obligated to protect your information and are prohibited from using your Personal Information for any other purpose.

3.2 Legal Requirements:

We may disclose your information if required to do so by law or in response to a valid legal request. We may also disclose your information to enforce our rights, protect our users' safety, or investigate potential violations of our policies.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice within our app of any such change in ownership or control.

4. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

5. Children's Privacy

Dalevest is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit Personal Information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove the information from our records.

6. Your Choices and Rights

You have certain rights regarding the collection, use, and disclosure of your information. These may include:

To exercise your rights or seek clarification on our data practices, please contact us using the information provided at the end of this Privacy Policy.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy within the Dalevest app. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@dalevest.co.za.

By using Dalevest, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

Last updated: 31/05/2023